Imprint

Information according to ยง 5 TMG:

Altiplano Technik GmbH
Javier Ricaurte
Heinrich-Heine-Ring 9
75210 Keltern – Germany
Phone: +49 178 1859994
contact@altiplano-technik.com

Handelsregister: Stadt HRB-0000
Steuernr.: 00000/00000 | Ust.-ID DE 000000

Gestaltung Logo und Theme Anpassungen:
minimalist | grafik & interfacedesign

Privacy Policy

Your trust is important to us. Therefore, we take data protection seriously and inform you below about the collection and processing of personal data when using this website, as well as about your rights. We expressly point out that data transmission on the internet (e.g. communication by e-mail) can have security gaps. Complete protection of data from access by third parties is not possible.

1. General Information

The following explanations give you an overview of the processing of your personal data by us and your rights under data protection law. Personal data is any data that can be used to personally identify you, such as name, address, telephone number or e-mail address.

1.1 Controller

The controller responsible for data processing on this website is:

Altiplano Technik GmbH
Managing Director: Javier Ricaurte
Heinrich-Heine-Ring 9
75210 Keltern – Germany
Phone: +49 178 1859994
E-mail: contact@altiplano-technik.com

1.2 Data Protection Officer

Our Managing Director, Javier Ricaurte, also acts as our data protection contact. You can reach him using the contact details listed above.

2. Your Rights as a Data Subject

You may exercise the following rights at any time using the contact details provided above:

  • Information about the data we store about you and its processing (Art. 15 GDPR)
  • Correction of inaccurate personal data (Art. 16 GDPR)
  • Deletion of your data stored by us (Art. 17 GDPR)
  • Restriction of processing, provided we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR)
  • Objection to the processing of your data by us (Art. 21 GDPR)
  • Data portability, provided you have given consent or concluded a contract with us (Art. 20 GDPR)

If you have given us your consent, you may revoke it at any time with effect for the future.

You may lodge a complaint with a supervisory authority at any time, e.g. the authority responsible for your place of residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: bfdi.bund.de

3. General Information Collected When Visiting Our Website

Type and purpose of processing

When you access our website โ€” i.e. when you do not register or otherwise submit information โ€” information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, and your IP address.

This information is processed for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring smooth use of our website
  • Evaluating system security and stability
  • Optimizing our website

We do not use this data to draw conclusions about your identity. Where necessary, this information is evaluated anonymously and statistically to optimize our website and its underlying technology.

Legal basis and legitimate interest

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients

Recipients of the data may include technical service providers acting as processors for the operation and maintenance of our website.

Storage period

Data is deleted as soon as it is no longer required for the purpose for which it was collected. For data used to provide the website, this is generally the case once the respective session has ended, at the latest after 7 days.

Mandatory or required provision

Provision of the aforementioned personal data is not required by law or contract. However, without the IP address, the functionality of our website cannot be guaranteed, and individual functions may be limited or unavailable. For this reason, an objection to this processing is excluded.

4. Non-Essential Cookies

We use cookies to better tailor our website to the interests of our visitors and to improve it based on statistical evaluations.

Legal basis

The legal basis for this processing is your consent, Art. 6(1)(a) GDPR.

Recipients

Recipients of the data may include technical service providers acting as processors for the operation and maintenance of our website.

Mandatory or required provision

You can generally view our website without cookies. Web browsers are usually set to accept cookies by default. You can deactivate the use of cookies at any time via your browser settings or our cookie consent tool (see „Withdrawal of consent“ below).

Please note that individual functions of our website may not work if you have disabled cookies.

Withdrawal of consent

You can withdraw your consent at any time via our cookie consent tool.

5. Contact Form

Type and purpose of processing

The data you enter is stored for the purpose of individual communication with you. A valid e-mail address and your name are required to assign your request and respond to it. Providing any further information is optional.

Legal basis

Processing of the data entered in the contact form is based on our legitimate interest (Art. 6(1)(f) GDPR).

By offering the contact form, we aim to enable you to contact us easily. The information you provide is stored for the purpose of processing your request and any follow-up questions.

If you contact us to request a quote, the data entered in the contact form is processed to carry out pre-contractual measures (Art. 6(1)(b) GDPR).

SSL/TLS encryption

For security reasons, this website uses SSL/TLS encryption to protect the transmission of confidential content, such as requests you send to us. You can recognize an encrypted connection by the „https://“ prefix in your browser’s address bar and the lock symbol.

When SSL/TLS encryption is active, data you transmit to us cannot be read by third parties.

Recipients

Recipients of the data may include processors, where applicable.

Storage period

Data is deleted no later than 6 months after your request has been processed.

If a contractual relationship is established, we are subject to the statutory retention periods under German commercial law (HGB) and delete your data after these periods expire.

Mandatory or required provision

Providing your personal data is voluntary. However, we can only process your request if you provide your name, e-mail address, and the reason for your inquiry.

6. Fonts

This website uses fonts that are hosted locally on our own server. No connection is established to third-party font providers such as Google, and no personal data (including your IP address) is transmitted to any external party for this purpose.

7. LinkedIn

This website contains a simple link to our company profile on LinkedIn. Clicking this link takes you to LinkedIn’s website, which is operated independently by LinkedIn Ireland Unlimited Company. No personal data is transmitted from our website to LinkedIn merely by displaying or clicking this link. Once you leave our website, LinkedIn’s own privacy policy applies, available at linkedin.com/legal/privacy-policy.

8. Right to Object under Art. 21 GDPR

Case-by-case right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you carried out on the basis of Art. 6(1)(f) GDPR (processing based on a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4(4) GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

9. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements, or to reflect changes to our services, e.g. when introducing new features. The updated privacy policy will apply on your next visit.

10. Contact Form

Type and purpose of processing

The data you enter is stored for the purpose of individual communication with you. A valid e-mail address and your name are required to assign your request and respond to it. Providing any further information is optional.

Legal basis

Processing of the data entered in the contact form is based on our legitimate interest in responding efficiently to your inquiry (Art. 6(1)(f) GDPR).

By offering the contact form, we aim to enable you to contact us easily. The information you provide is stored for the purpose of processing your request and any follow-up questions.

If you contact us to request a quote, the data entered in the contact form is processed to carry out pre-contractual measures (Art. 6(1)(b) GDPR).

SSL/TLS encryption

This website uses SSL/TLS encryption to protect the transmission of confidential content, such as requests you send us through the contact form. You can recognize an encrypted connection by the „https://“ prefix in your browser’s address bar and the lock symbol.

When SSL/TLS encryption is active, the data you transmit to us cannot be read by third parties during transmission.

Recipients

Recipients of the data may include processors acting on our behalf, where applicable.

Storage period

Data is deleted no later than 6 months after your request has been processed.

If a contractual relationship is established, we are subject to the statutory retention periods under German commercial law (HGB) and delete your data after these periods expire.

Mandatory or required provision

Providing your personal data is voluntary. However, we can only process your request if you provide your name, e-mail address, and the reason for your inquiry.